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(551) 214-0800New York, NY 10001
Contact Novak Lock & Security New York - Free Locksmith Estimate in New York
Call us at (551) 214-0800 and you’ll reach a live coordinator, not a recording. We’ll ask what you’re dealing with, explain whether it’s an emergency or a scheduled job, and set a time that works for you. No hard sell, no deposit required, and the assessment itself is always free. Same-day availability is standard for most New York locksmith calls.
What Happens When You Call
Step 1: We answer and listen. The coordinator who picks up is trained to sort emergencies from scheduled work. You’ll describe the lock, the key situation, or the security concern, and we’ll tell you honestly whether you need a technician today or if a booked appointment makes more sense.
Step 2: We schedule your assessment. For emergency lockouts in New York, we aim to get a technician to you the same day with a named arrival window. For rekeys, lock upgrades, access control surveys, or safe work, we book a flat-rate appointment that respects your calendar.
Step 3: You get a written estimate. Before any work begins, the technician documents the scope and the exact price. This is Clause 1 of the Haven Standard: the price you were quoted is the price on the invoice. The technician is not permitted to change it on the doorstep.
Step 4: We complete the work and leave evidence. Every job gets photos of what we found, what we did, and what the finished work looks like. You receive a written warranty and a documented record. Payment is collected only after you approve the completed work.
Why New York Homeowners Call Us First

- Fast response across the five boroughs. Our New York-based technicians live in the neighborhoods they serve. That means they know which Midtown high-rise has the finicky lobby intercom, and which Bushwick brownstone still has the original mortise lock. Local knowledge saves time.
- Required licensing and insurance, verified. Every pro working under our name is required to hold the license and insurance New York State requires. We keep license numbers on file and available on request. This is the “V” in H.A.V.E.N.: Verified crews.
- Transparent pricing with no hidden fees. We name the price range on the page, in dollars, and we stick to it. There is no call-out surcharge added on arrival, no “service fee” that appears after the work is done, and no upsell once we’re inside. The price you were quoted is the price on the invoice.
- Workmanship backed by documentation. Every locksmith job leaves a record: photos, readings, written scope, written warranty. If something isn’t right, we have the evidence to fix it fast. That’s the “E” in H.A.V.E.N.: Evidence on every job.
Our Service Area Around New York
We keep regular response routes through Manhattan, Brooklyn, Queens, and into Hoboken. Typical coverage includes New York proper, Bedford-Stuyvesant, Bushwick, Canarsie, Brooklyn Heights, Maspeth, Financial District, Long Island City, Forest Hills, Midtown Manhattan, Astoria, and Hoboken. If you’re nearby but not on this list, call anyway. Our coordinators route technicians dynamically, and we’ve handled calls from Red Hook to Sunnyside on the same day they came in.
Frequently Asked Questions - Booking & Estimates

Yes. The assessment and written estimate carry no charge and no obligation. We only invoice for work you approve in writing. Call (551) 214-0800 to schedule yours.
Same-day availability is standard for emergency lockouts. Scheduled work like rekeys, lock upgrades, or access control surveys is booked at a firm time with a named technician. The coordinator will give you an honest window when you call.
Our phone is answered 24 hours a day, seven days a week. The coordinator will quote your specific job based on the scope and timing, and that quoted price is the final price. No surprise surcharges appear on the invoice. Call (551) 214-0800 for an exact quote.
Your address, a brief description of the lock or key issue, and whether you need immediate entry or can schedule ahead. Photos of the lock face or keyway help, but they’re not required. The coordinator will walk you through what’s relevant.
We accept all major credit cards, debit, and cash. Payment is collected only after the work is complete and you’ve approved it. The invoice matches the written estimate you approved before we started.
Call or Request a Callback
Call (551) 214-0800 now, or text the same number if you prefer. A live coordinator answers around the clock. We’ll give you a straight answer, a firm window, and a written price before any work begins. No pressure, no surprises.
Written by Daniel Novak, Owner at Novak Lock & Security New York, serving New York since 2002.